Refund policy
Refund & Return Policy
At LR Supply, we want you to be completely satisfied with your purchase. Please review our policy below:
Returns:
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Returns are accepted within 14 days of purchase.
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Items must be unused and in their original packaging, and in resellable condition.
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A valid proof of purchase is required.
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Special-order items, clearance products, and custom parts are not returnable.
Refunds:
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Refunds are issued after the returned item has been inspected and approved.
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Refunds will be credited to the original payment method within 5–10 business days.
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Shipping fees are non-refundable unless the return is due to our error.
Exchanges:
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Exchanges are available for defective or damaged items. Please contact us within 7 days of receiving your order.
Return Shipping:
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Customers are responsible for return shipping costs unless the return is due to our error.
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A trackable shipping method is recommended for all returns.
How to Start a Return:
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Contact us at support@lrsupply.com or (267) 962-1430 with your order number and reason for the return.
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We will provide you with return instructions.
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Once your return is received and inspected, we will process your refund or exchange.